A clear refund policy builds trust and clarifies refund eligibility for users.

Sample Refund Policy Content

Refund Policy

Last updated: 05/11/2024

At NeuralSparkNetwork, we are committed to providing quality plugins for WordPress users. However, we understand that there may be instances where a refund is necessary. This policy outlines the eligibility for refunds.

1. Refund Eligibility

Refunds are only issued under the following conditions:

• The plugin is defective and cannot be used as advertised.
• You have contacted our support team and we were unable to resolve the issue.
• You request a refund within 30 days of the purchase date.

2. Non-Refundable Situations

Refunds will not be granted if:

• You simply changed your mind.
• You did not follow proper installation or usage instructions.
• The issue was caused by incompatibility with third-party products or themes.

3. Refund Process

To request a refund, please contact our support team at support@neuralsparknetwork.com. Include your purchase details and a brief description of the issue. Refunds, if approved, will be processed within 7-10 business days.

Contact Us

If you have questions about our refund policy, please contact us at support@neuralsparknetwork.com